Shipping policy
SHIPPING POLICY
Last Updated: July 11, 2026
Thank you for shopping with Gplus. Please read our shipping policy carefully before placing your order.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Estimated Delivery Times
We ship internationally via our fulfillment partners. Estimated delivery times are as follows:
- United Kingdom: 7–15 business days
- Europe: 10–20 business days
- United States & Canada: 10–20 business days
- Pakistan & South Asia: 7–15 business days
- Rest of World: 15–30 business days
Delivery times are estimates only and may vary due to customs processing, carrier delays, or other factors outside our control. During peak seasons or sale periods, processing and delivery times may be slightly longer.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. Any applicable free shipping promotions will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your delivery status through the carrier's website or your customer account at gcartplus.com/a/accountgcartplus.com/a/account.
Customs, Duties & Taxes
For international orders, your package may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the sole responsibility of the customer and are not included in our product prices or shipping fees. We are not responsible for delays caused by customs clearance processes.
Third-Party Fulfillment
Some products are fulfilled and shipped by third-party suppliers from international locations. Your order may arrive in multiple packages from different locations, and delivery times may vary accordingly. You will be notified if your order is split into multiple shipments.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us at gc@gcartplus.com with your order number. We will investigate with our fulfillment partners promptly and work to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at gc@gcartplus.com — we will do our best to update the address before dispatch, but we cannot guarantee changes once the order is processed.
Undeliverable Packages
If a package is returned to us as undeliverable (e.g. due to an incorrect address, failed delivery attempts, or refusal to pay customs duties), we will contact you to arrange re-shipment. Re-shipment costs are the responsibility of the customer. If re-shipment is not arranged within 14 days, we reserve the right to cancel the order and issue a refund minus the original shipping cost.
Contact Us
For any shipping-related questions, please reach out to us:
Gplus
Email: gc@gcartplus.com
WhatsApp: +923336023499 (WhatsApp only)
Website: gcartplus.com